At Voltaire Power Systems, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may return the product within 7 days of delivery, provided it is unused, in its original packaging, and in saleable condition. Return shipping costs are the responsibility of the customer unless the item was received damaged or defective. Please contact our support team before initiating a return to receive authorization and instructions. Refunds will be processed within 7 business days after the returned item is inspected.